In the case of a new material, such as bamboo, which is manufactured in China, the guarantee is an important part of the product. But what should you pay attention to when looking at or comparing the guarantee of bamboo decking boards?
- Number of years warranty
- The technical clauses in the guarantee conditions
- The reliability of the guarantee provider
Usually a guarantee says something about the expected life or durability of the material. This certainly applies to bamboo decking. In addition to the warranty or guarantee conditions, it is therefore important to look at the lifespan of bamboo decking.
Number of years guarantee on bamboo decking boards
Since MOSO® increased the manufacturer’s warranty of the Bamboo X-treme® range from 10 to 25 years in 2019, this has become the industry standard. Other bamboo decking suppliers usually offer 25 years and sometimes 10 years warranty. However, this does not mean that the warranty is the same, the difference can be found in the conditions.
The technical clauses in the warranty
Warranty conditions are not necessarily aimed at making clear what the warranty means. The conditions often consist of small letters restricting the rights of the product user. In the case of bamboo decking, the conditions give an indication of the quality and expectations. MOSO® guarantees the construction and gluing of the decking boards. The boards will therefore not delaminate or break apart. The correct installation according to the installation instructions is so important that this is the key condition for the warranty. It is important to check that there are no illogical expectations or requirements for the user. Download the Bamboo X-treme® warranty here,
The reliability of the guarantor
Manufacturers' warranty says something about the expected service life of a product. However, if you have a problem with a product after a number of years, you must claim the warranty from your supplier. Which is why you should always choose a reliable dealer.
Would you like to discover more about bamboo decking? Be inspired and informed with the Bamboo Decking brochure and inspiration guide.